Development and Marketing Administrator

Job Description

The below job description is not meant to encompass every task, skill, or situation that may be encountered in this role. It is meant to give an overview of the necessary functions, skills and experiences needed to successfully perform the job. Each employee is expected to use LADD’S mission and The LADD Way to guide their performance. This job description may be modified as organizational needs dictate and changes will be discussed and documented.

• Responsible for increasing awareness of organization’s mission, brand, and services/programs among current and potential stakeholders (e.g., clients, donors, volunteers, employees, etc.); gains understanding of diverse audiences, creates relevant and compelling messaging and delivers that messaging through a variety of communication channels.

The below job description is not meant to encompass every task, skill, or situation that may be encountered in this role. It is meant to give an overview of the necessary functions, skills and experiences needed to successfully perform the job. Each employee is expected to use LADD’S mission and The LADD Way to guide their performance. This job description may be modified as organizational needs dictate and changes will be discussed and documented.

• Responsible for increasing awareness of organization’s mission, brand, and services/programs among current and potential stakeholders (e.g., clients, donors, volunteers, employees, etc.); gains understanding of diverse audiences, creates relevant and compelling messaging and delivers that messaging through a variety of communication channels.

Chief Development Officer (CDO)

Internal:

• People served by LADD, LADD Leadership, Contractors

External:

• Community Partners, donors, family members of people served by LADD
• People with developmental disabilities and their families

Exempt

Development and Marketing Administrator is responsible for a variety of departmental administrative tasks, including scheduling, meeting minutes, departmental calendars, CRM database and communication platform management, website updates and quality oversight. This includes that all data is accurate, secure and systems are updated. This role drives the successful achievement of LADD’s Development and Marketing goals through technical data management and superior administrative supports.

• Database and Communication System Management
  • Stays up to date with database capabilities and functions
  • Maintains accurate and up-to-date donor and volunteer profiles in database
  • Works with Data Clerk to ensure gift entry and acknowledgement is completed in a timely and accurate manner
  • Regularly initiates clean‑up projects as needed to ensure data integrity
  • Works cross departmentally to ensure a schedule of communication systems updates is maintained
  • Maintains and generates donor mailing lists as needed for events and direct mail campaigns
• Calendar management
  • In partnership with Content Specialist and CDO researches appropriate grant opportunities, maintains grant tracker pipeline, and facilitates timely grant reports
  • In partnership with Content Specialist and Director of Development, Marketing and Community Engagement manages and maintains calendar for print, electronic, social media assets
  • Creates and implements timeline for website maintenance and updates
• Departmental Administrative Support
  • Organizes and schedules meetings and appointments
  • Plans internal meetings and takes minutes at board level committee meetings
  • Assists with preparation of reports as requested
  • Maintains high level of confidentiality and handles sensitive information with appropriate discretion

• Models The LADD Way (TLW) and ensures performance is aligned with TLW and the solicitation policies and practices set for the department
• Serves as an advocate for the organization’s mission and programs in the community (e.g., attends events, participates in PR opportunities, etc.)
• Supports others in the department on an as…