Administrative Operations Specialist

Administrative Operations Specialist

Reports to the Development Director

Join the Team at Cincinnati Animal CARE

At Cincinnati Animal CARE (CAC), we do work that matters.

Every day, our team protects animals, supports our community, and helps save thousands of lives each year through compassionate care, advocacy, and education.

This work is meaningful, fast‑paced, and can be challenging, but for the right person, it’s incredibly rewarding.

We are a team built for impact, made up of people who care deeply, work hard, support one another, and show up every day committed to making a difference.

If you are passionate about animals, thrive in a mission‑driven environment, and want your work to have purpose, we’d love to have you join us.

We are looking for an Administrative Operations Specialist to join our team and play an important role in supporting CAC’s mission.

• Provide administrative and database support for our fundraising and donor engagement roles.

This is a great opportunity for someone who enjoys meaningful work, takes pride in helping others, and wants to contribute to a growing organization making a real impact in the community.

Your day‑to‑day may include:

• Provide administrative support to the Director of Development and assist with daily department needs.
• Enter, update, maintain, and audit donor, sponsorship, grant, and fundraising records in databases and spreadsheets.
• Process donations and ensure gifts are recorded accurately and timely.
• Download, organize, import, export, and update donor information between internal systems as needed.
• Maintain donor contact records, mailing lists, and communication preferences.
• Prepare donor acknowledgment letters and other correspondence, utilizing mail merge functions.
• Assist with filing, organizing and maintaining development records and supporting documentation.
• Help prepare reports, spreadsheets, and lists related to fundraising activity.
• Support event preparation, mailings, and donor outreach campaigns.
• Coordinate with internal departments to gather information needed for development activities.
• Perform general office and administrative support duties as assigned.

We’re looking for someone who:

• Is passionate about CAC’s mission and animal welfare
• Brings a positive, team‑first attitude
• Communicates openly and professionally
• Takes ownership and solves problems proactively
• Thrives in a fast‑paced, ever‑changing environment
• Can balance compassion with accountability
• Is dependable, adaptable, and eager to learn

Preferred/

Required:

• High school diploma required; additional education preferred.
• Prior administrative, clerical, customer service, office experience or data entry preferred.
• Strong attention to detail and accuracy.
• Comfortable with repetitive computer‑based tasks and managing large amounts of data accurately.
• Proficient in Excel for sorting, filtering, organizing lists, and basic spreadsheet management.
• Proficient in Word, including mail merge functions for letters, labels and envelopes.
• Familiarity and working knowledge with Microsoft Office and Google Workspace.
• Ability to organize information and maintain accurate records.
• Strong time management skills and dependability.
• Ability to maintain confidentiality and professionalism.
• Passion for animal welfare and CAC’s mission preferred.

At CAC, you’ll be part of more than just a workplace. You’ll join a team of people doing meaningful work together.

We offer:

• The opportunity to make a real difference every day
• A mission‑driven, supportive team culture
• Growth and development opportunities
• Competitive benefits package
• A workplace where your work directly impacts animals and the community