Mortgage Administrative Assistant

Job Overview

Mortgage Administrative Assistant at U.S. Bank. Requires working from a U.S. Bank location three or more days per week.

• Coordinate meetings, presentations, and travel arrangements.
• Compose correspondence and maintain documentation.
• Support special projects and collaborate across teams.
• Assist in recruiting and onboarding activities, including candidate coordination and new hire processes.
• Collect and interpret data to produce reports using Microsoft Office tools, especially Excel and PowerPoint.
• Manage multiple requests simultaneously, prioritize tasks, and meet deadlines.
• Proactively seek clarification when priorities or timelines are unclear.

• High school diploma or equivalent.
• Typically two to four years of experience in administrative, support, and clerical roles.
• Strong organizational skills, attention to detail, and ability to collaborate across teams.
• Excellent verbal and written communication and grammatical skills.

• Well‑developed reading, writing, and mathematical skills.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Demonstrated administrative and clerical skills.
• Ability to identify and resolve exceptions and interpret data.
• Proficient computer navigation skills using Microsoft Office applications.
• Proficiency in Microsoft Excel (formatting, filtering, formulas).
• Experience creating and delivering professional PowerPoint presentations.
• Prior mortgage or banking industry experience a plus.

$20.00 - $22.50 per hour.

• Healthcare (medical, dental, vision)
• Basic and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (2‑5 weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked up to 80 hours per calendar year unless otherwise provided by law

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories.