Program Manager, A&F University Conferencing

Overview

Current UC employees must apply internally via Success Factors. Next Lives at the University of Cincinnati. Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. UC serves more than 53,600 students with 12,000 faculty and staff and more than 360,000 living alumni. UC is a mission-driven organization focused on student success and transforming the community through scholarship and service.

Under general supervision from a designated administrator, oversee the daily operations of the Conference & Event Services scheduling office. The Program Manager serves as a central point of contact for clients and plays a critical role in the successful execution of events.

• Assist with the daily operations of the Conference & Event Services scheduling office and Main Street Connection Center including Bearcat Card customer support.
• Accept schedule, and confirm space reservations with an event scheduling system.
• Publish events to university calendars.
• Assist with requests for information and refer to appropriate staff as needed.
• Serve as primary event liaison to University departments, external entities and community organizations.
• Serve as lead coordinator on assigned events.
• Serve as the primary event liaison to event operations staff and key service providers (Catering, Grounds, Public Safety, Fire Prevention, etc).
• Work collaboratively to ensure all event details are accurate and meet the needs of the client and service providers.
• Assist with the Event Equipment Rental program.
• Assist with the coordination of Summer Conferencing Programs, as needed.
• Hire, train and supervise designated number of student employees.
• Develop, implement, and ensure compliance with policies and procedures.
• Provide reports as assigned.
• Be proficient with the event scheduling system, serve as resource to students and staff, and troubleshoot problems as they occur.
• Accurately prepare invoices for scheduled events that incur fees or charges for service in event management software.
• Market the services of the unit to the university.
• Serve on departmental, divisional, and university-wide event committees.
• Other duties as assigned.

• Bachelor’s Degree.
• Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

• Three (3) years of relevant experience.

• Exceptional organizational and multitasking skills.
• Strong communication and customer service abilities.
• Proficiency in 25
  
  Live scheduling software.
• Experience in event planning.

Resume and Cover Letter are required.

• Office environment/no specific unusual physical or environmental demands.

UC offers an exceptional benefits package designed to support well-being, financial security, and work-life balance. Highlights include:

• Salary/Hourly Pay Rate Information: 53,000 - 56,000
• Comprehensive Tuition Remission for eligible dependents.
• Robust Retirement Plans with UC contributions based on position.
• Real Work-Life Balance with generous time-off policy, including vacation and sick time, 11 paid holidays, Winter Season Days, and 6 weeks of paid parental leave.
• Additional Benefits: competitive salary range, health coverage, flexible spending accounts, wellness programs, professional development & mentorship opportunities.

To learn more about why UC is a great place to work, visit our Careers Page. UC is an E-Verify employer and will require satisfactory proof of employment eligibility via I-9. Equal Opportunity Employer statement applies.