Program Manager​/Scheduling Manager, College-Conservatory of Music

Current UC employees must apply internally via Success Factors.

The Program/Scheduling Manager manages academic and performance scheduling, event logistics, and daily operations within CCM. This role coordinates faculty and student recitals, rehearsals, auditions, and special events while overseeing facility and equipment scheduling and creating various recital and ensemble programs. The position also supervises graduate assistants and student workers, supports front desk operations, and serves as a liaison between faculty, students, marketing, box office staff, and external partners to ensure smooth communication and event execution.

• Schedule faculty and guest artist recitals, master classes, and other events at CCM.
• Coordinate with the College Office to ensure that faculty courses are scheduled and communicated accurately.
• Assist in scheduling CCM Prep activities.
• Coordinate with the admissions office to schedule audition weekend facility needs (rooms, equipment, etc.).
• Schedule TAPAA rehearsals, tech, and performances.
• Assist with scheduling the next fiscal year’s major events as part of the scheduling committee.
• Assist professors and adjuncts with scheduling class speakers and outside events.
• Facilitate equipment requests for events, receptions, classes, etc. and schedule instrument tunings as necessary.
• Coordinate with box office and marketing teams to relay all performances for the upcoming fiscal year, including changes, additions, and cancellations.

• Hire, supervise, train, and manage three graduate assistants.
• Assist in supervising operations staff.
• Create a team atmosphere that allows for successful management of program production and scheduling.
• Recruit, hire, train, schedule, and mentor a student worker team (four to seven work‑study students). Foster leadership, customer service skills, project management, and professional growth through consistent coaching, training, and development opportunities.
• Create tools for onboarding and hold weekly GA and work‑study employee meetings.
• Maintain and update employee handbooks, policies, and procedures.
• Create weekly schedules to ensure front desk coverage for walk‑in room scheduling and questions.

• Meet with students to explain recital expectations, policies, and schedules while avoiding ensemble, faculty, and equipment conflicts.
• Report to Performance Studies, Keyboard Studies, and Composition Divisions about cancellations or changes to the calendar.
• Maintain the 25‑LIVE web calendar, master calendar, Access database, and recital book, as well as the black book, so that all parties involved in events are informed.
• Develop and maintain procedures to efficiently and accurately schedule student recitals and preserve order and fairness.
• Manage and organize all documents related to recital scheduling to ensure students receive credit.

• Work with faculty, staff, and prep to schedule last‑minute requests such as masterclasses, audition weekends, room requests, and rehearsal updates.
• Act as liaison to internal departments, external entities, and community organizations (e.g., touring opera companies, touring orchestra auditions, CSYO).
• Generate programs (prepare, create, proof, send/receive from students and marketing, send reminders) for all recitals, CCM ensembles, and special events.
• Field general inquiries from the scheduling inbox and ensure all emails are responded to in a timely manner.
• Coordinate the use of facilities and equipment.
• Manage the day‑to‑day schedule of activities within CC.

• Coordinate scheduling dress rehearsals, recordings, and non‑academic classes/rehearsals.
• Move parties to accommodate many needs.
• Assist walk‑ins with scheduling recitals, lockers, ushering, lost & found, etc.

• Bachelor’s Degree.
• Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of the education requirement.

• Office environment – no specific unusual physical or environmental demands.