Facilities Coordinator

Job Summary

This position is responsible for facilities coordination at the assigned facilities – including, but not limited to: emergency call coordination, managing work order assignment and completion, providing customer follow‑up, and running operations. The ideal candidate will efficiently coordinate third‑party vendors and work with both internal and external customers.

Coordinate day‑to‑day facility operations across assigned sites, overseeing work order management, vendor scheduling, service escalations, and performance tracking to meet account targets.

Support both in‑house and third‑party technicians to ensure services are completed to quality standards and contractual requirements, including maintenance, landscaping, snow removal, and janitorial operations.

Provide administrative and operational support to the EFS Operations Manager and Facilities Manager, maintaining accurate records, reports, and communication between vendors, internal teams, and customer partners.

Supports work order operations as needed in areas such as:

• Vendor Dispatch
• Vendor Scheduling
• Service escalations
• Payment related questions

Communicate/escalate with appropriate parties (Account Team & Vendors) as needed.

Support overall account administrative tasks as assigned.

Education (HS Diploma, Undergraduate Degree, etc.) High school Diploma with equivalent experience or Associate’s degree (A.A.)

Business Experience (prior years work/related experience) 1‑3 years of experience in a professional, fast‑paced environment.

Licenses/Certifications Valid driver’s license

Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Technical Qualifications & Skills Experience using a Commercial Maintenance Management System (CMMS) or Work Order Management process. Experience using Microsoft Excel and Microsoft Office programs. Experience with operations and maintenance for Corporate Commercial Space Industry is preferred. Ability to learn new computer programs and apply them to work requirements.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move 50 pounds.

This position operates in an office environment. This role routinely uses standard office equipment such as phone, computer, photocopiers, and filing cabinets.

Equal Opportunity Employer. Veterans/Disabled.

Please review our Affi mative Action Policy.

Notice to prospective employees:
There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

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