Sales Coordinator

Fidelity Cincinnati, Cincinnati, OH 45202, USA

Pay or shift range: $19 USD to $23 USD

The Sales Coordinator will be responsible for working in conjunction with the sales team in administrative coordination for all groups and events booked by the sales team. This Sales Coordinator will achieve customer satisfaction by performing administrative duties relating to group blocks and events.

• Coordinate all groups and events booked by the sales teams, not limited to rooming lists, cut‐off dates, group and event resumes, billing, and final audits
• Prepare group and event resumes, BEO packets, billing, and other documents in an accurate and timely manner
• Assist with reservations, billing, and special requests for group blocks and events
• Maintain detailed and meticulously organized account files, system profiles, and accurate systems data
• Screen and qualify all telephone leads and sources to the correct Sales Manager
• Participate in the Hotel’s weekly Resume and BEO meetings to review group business and upcoming events with the operations team
• Assist in the development and implementation of special projects as assigned
• Ensure open lines of communication with staff, all departments, and upper management at all times via email, online applications, meetings, etc., to ensure all needs are met

• You believe in hospitality, deeply and passionately.
• You know how important relationships are, and you find joy in growing and maintaining new ones.
• You use your time wisely and are an expert in prioritizing and multitasking.
• You're creative, take initiative, and are willing to find solutions.
• You have strong computer skills and the ability to pick up on software programs quickly.
• You're thorough, have excellent communication, and pay close attention to detail.
• You have a strong work ethic and can work both autonomously and with a team.
• You have previous group and event coordinating experience.
• You have either a bachelor’s degree from an accredited four‑year college or university, or an equivalent combination of education and experience. A degree in hospitality, tourism or hotel management is preferred.

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• 401K matching
• Paid holidays
• Discounts at our shops, hotels + local partnerships

New Waterloo is an equal‑opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.