Administrative Assistant - Billing Department

Regular Full-Time Business Prof. Cincinnati, OH, US

This role provides administrative support to the billing and collections team, enhancing workflow efficiency and ensuring accurate billing operations.

• Monitor the billing shared inbox, promptly responding to inquiries and directing emails to appropriate team members.
• Collaborate closely with team members to ensure smooth workflow and effective communication within the department.
• Prepare, proofread, and format billing and collection reports, documents, and correspondence.
• Maintain and organize both physical and electronic files for the billing and collections team.
• Schedule and coordinate meetings, appointments, and conferences; take minutes and ensure timely follow‑up on action items.
• Provide general administrative support, including coordinating travel arrangements, processing invoices, and handling other tasks as requested.
• Gain knowledge of Aderant, billing and e‑billing processes and procedures to provide PTO coverage for team assignments as needed.
• Accurately enter and update billing-related data in relevant systems, maintaining data integrity.
• Regularly update ARCS as required by established procedures.
• Participate in month‑end close activities to assist the team in meeting deadlines.

• A high school diploma or equivalent is required.
• Minimum 2 years of previous office experience.
• Proficiency in Microsoft Office products including Outlook, Word, and Excel, and knowledge of Internet usage and other technology to assist attorneys.
• Strong written and verbal communication skills.
• Excellent organizational and time‑management skills.
• Ability to handle sensitive information with confidentiality.
• Attention to detail and accuracy.
• Strong interpersonal skills and ability to work effectively with diverse teams.
• Ability to speak effectively with attorneys, legal practice assistants, and other administrative professionals in the organization.

FBT Gibbons offers a competitive salary and a comprehensive benefits package, including medical, dental, and vision coverage; life insurance; short‑ and long‑term disability; paid parental leave; employee wellbeing and EAP programs; paid time off; and a 401(k) retirement plan with employer matching and profit‑sharing. Benefit offerings and eligibility vary by location and are subject to applicable plan terms and legal requirements.

FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability, or any other protected status.

Applicants must be authorized to work in the United States without current or future employer sponsorship. FBT Gibbons does not provide visa sponsorship for this position.