Program Support Specialist, Wheels

Position: Program Support Specialist, Meals on Wheels

Location: Cincinnati, OH

Job : 3372

# of Openings: 1

Position

Purpose:

The purpose of this position is to support the Meals on Wheels program by managing food orders, inventory, meal packaging, and sorting meals for deliveries. This position is also responsible for tracking client deliveries to coordinate redeliveries, meal unit updates, and changes in delivery schedules. Additionally, this position assists with administrative, billing, operational, and programmatic support for the Deupree Meals on Wheels and Swipe ‘N’ Dine programs to ensure continuity of services and program offerings.

• Medical, Dental, and Vision Insurance Plans
• Generous PTO
• Health Savings Account
• Short-Term and Long-Term Disability
• 403B
• Discounted Meals
• Internal Promotions
• Pay Activ
• Tickets at Work
• Life Insurance
• Tuition Reimbursement
• Employee Referral Program

• High school diploma or equivalent.
• Minimum of two years general office, administrative, and customer service experience.
• Must possess a valid driver’s license, reliable transportation, and appropriate insurance coverage.
• Strong computer skills required with high proficiency in Microsoft Office including Excel, Word, and Outlook.
• Good understanding of office equipment functions (copier, printers, fax, etc.).
• Excellent organizational, analytical, and problem-solving skills with strong attention to detail and time management.
• Works well in an environment with firm deadlines and is results oriented.
• Functions independently with flexibility and integrity, as well as effectively and harmoniously with team members, clients, family members, volunteers, government agencies/personnel, and the general public in a fast-paced work environment.
• Exceptional written and verbal communication skills.
• Able to read, write, and understand the English language and speak the language in an understandable manner.
• Possess sight/hearing sense or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
• Moves equipment and supplies weighing up to 25 lbs on a regular basis and up to 50 lbs occasionally.
• Able to maintain regular attendance; work will be performed at the office and participating locations.
• Fully up to date with required vaccinations.
• Commits to aligning behavior in accordance with the ERS Core Values and Ways of Working.
• Provides outstanding customer service to all customers in accordance with ERS’s expectations and values.