Unit Secretary – Emergency Department – West Hospital
Job in
Cincinnati, Hamilton County, Ohio, 45202, USA
Listed on 2026-07-12
Listing for:
Mercy Health
Full Time
position Listed on 2026-07-12
Job specializations:
-
Administrative/Clerical
Healthcare Administration, Medical Receptionist, Clerical
Job Description & How to Apply Below
Unit Secretary – West Hospital
Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.
Essential Functions:
- Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
- Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
- Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
- Performs other administrative or clerical duties and projects as assigned
- Other duties as assigned
Education:
- High School Degree or GED
Experience:
- Prior healthcare clerical work (preferred, not required)
Training:
- EPIC Electronic Health Record (EHR) (preferred, not required)
Skills & Abilities:
- Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
- Engage with staff and patients in a professional manner
- Ability to be proactive in a rapidly changing environment
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer:
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
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