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Front Office Specialist - General Admin - Part-Time

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: TriHealth
Part Time position
Listed on 2026-07-30
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 20664 - 34440 USD Yearly USD 20664.00 34440.00 YEAR
Job Description & How to Apply Below

Front Office Specialist
- General Admin
- Part-Time Job Description

Make a meaningful impact by supporting patients and care teams every day. As a Front Office Specialist at Tri Health, you’re part of a culture built on respect, collaboration, and exceptional care. Grow your skills in a place that puts people first.

Location:
Group Health Anderson at Five Mile Road

Schedule:
Part-Time schedule, benefits eligible. Expected to be scheduled for 20-hours weekly and to include a rotating weekend commitment.

We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

  • High School Diploma or GED degree (Required)
  • 3 - 4 years experience in a related field (Required)
Job Overview

This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check‑out functions, including review of encounter form data, collection of co‑payments, scheduling follow‑up appointments; completing daily bank deposit; day‑end reconciliation duties. Some locations also require this position to complete charge/receipt‑entry and charge‑receipt summaries for all office‑related services.

Job Responsibilities
  • Answers incoming telephone lines and handles and distributes calls.
  • Demonstrates flexibility and takes initiative in seeking or accepting additional assignments.
  • Schedules patient appointments. Informs department of issues.
  • Accurately inputs patient registration information and updates patient insurance and demographic information.
  • Accepts payments and logs appropriately.
  • Demonstrates courtesy and respect toward families, community professionals and agencies, office personnel and team members. Follows JCAHO and HIPAA protocols; access to patient information will be limited to what is necessary to perform the job.
  • Handles patient complaints and refers to manager as appropriate.
Working Conditions

Climbing
- Rarely
Hearing:
Conversation - Frequently
Hearing:
Other Sounds - Frequently
Kneeling - Rarely
Lifting

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