Social Media & Administrative Assistant

About the Role

ZW Insurance Advisors, LLC, a small, local insurance agency, is looking for a motivated, detail-oriented part-time assistant to support our social media presence and back-office renewal tracking. This is a great opportunity for a college student or early-career professional looking to build hands‑on experience in content creation, brand building, and business operations within the insurance industry.

• Create, schedule, and manage content across Facebook, Instagram, and Linked In
• Design graphics and write captions using tools like Canva
• Monitor and respond to comments, messages, and reviews
• Build a full annual content calendar template that maps out content types and optimal posting times/themes throughout the year (e.g., seasonal risks, policy education, local events, holidays) to improve engagement and reach.
• Track basic post performance and provide light monthly reporting
• Flag any content involving rates, guarantees, or client testimonials for agency owner review prior to posting

• Transfer renewal information from the agency management system into a designated Google Sheet
• Maintain accurate, up-to‑date renewal tracking for easy reference by the agency team
• Flag upcoming renewals or discrepancies to the agency owner as needed
• Provide additional administrative support to the agency owner as needed