Benefits Coordinator Job in Cincinnati, OH

Benefits Coordinator

We are looking for a detail-oriented Benefits Coordinator to support benefits operations for an organization in Cincinnati, Ohio. This long-term contract opportunity is well suited for someone who can balance employee support, accurate records management, and coordination with external providers in a fast-paced environment. The role will contribute to daily benefits administration, assist during high-volume periods such as enrollment cycles, and help maintain compliance with internal policies and applicable regulations.

Responsibilities:

• Manage daily support activities for employee benefit offerings, including health, retirement, disability, and voluntary plans.

• Process benefit elections, status updates, and separations within internal platforms and external vendor systems while maintaining accurate records.

• Answer employee questions related to coverage options, eligibility, and benefit changes with clear and timely communication.

• Assist with enrollment periods by preparing communications, validating data, and helping test system functionality.

• Partner with insurance carriers and benefit vendors to investigate and resolve eligibility discrepancies and billing concerns.

• Review invoices and eligibility reports to confirm accuracy and support reconciliation efforts.

• Provide administrative support for leave-related processes, qualifying life event updates, and benefits onboarding for new employees.

• Maintain organized documentation and safeguard confidential employee information with professionalism and discretion.

• Support compliance-related activities such as audits, reporting, and required disclosures under the guidance of benefits leadership.

• Contribute to special assignments and additional administrative tasks as business needs evolve.