Receptionist, Administrative​/Clerical

Essential Activities and Tasks Operations Management - 50%

• Answers the multi-line telephone system and directs calls to proper departments and/or staff.
• Monitors main entrance, greets visitors, verifies who is entering the building, maintains the sign-in log for visitors, volunteers, and vendors, and then directs them to the appropriate staff member, department, office, or resident room.
• Calmly handles all emergencies with resident alert alarms, fire alarms, etc.
• Maintains and updates resident directory, emergency phone contacts, department extensions, key personnel, etc. on a daily basis.
• Receives, sorts, and distributes mail as directed. Updates resident mail card file/list for forwarding purposes.

• Interfaces directly with the public greeting and directing visitors in a pleasant and professional manner.
• Listens and responds to the needs of residents and staff members.

• Assists with administrative duties as directed, including typing, filing, copying, etc.
• Completes the Daily Huddle information for the location.
• Completes the Channel 2 broadcast information, if applicable.
• Completes the gift shop inventory and cash flow, if applicable.
• Schedules the chapel and sets up the room as needed, if applicable.
• Maintains files of the business office, if applicable.
• Sells lunch tickets coordinating additional guests with the Culinary and Nutritional Services Department, if applicable.
• Inputs beauty shop charges, if applicable.
• Tracks garage space rental, if applicable.
• Dispatches security, if needed and applicable.

All other duties as assigned.

• High school diploma or equivalent required.

• Six months experience in an administrative/clerical position required.
• Experience with a multi-line telephone system required.
• Must be able to type a minimum of 50 words per minute.
• Knowledge of office machines, equipment, and procedures required.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.

• Must be able to read, write, speak, and understand the English language.

• Sitting
  - Up to 8 hours/day
• Standing
  - Up to 2 hours/day
• Walking
  - Up to 2 hours/day
• Lifting, transferring, pushing or pulling residents/patients or equipment/supplies
  - Up to 25 pounds
• Work weekends, evenings, and holidays
  - Required as scheduled
• Subject to residents/patients with various disease processes
  - Occasional
• Risk Category for Exposure to Bloodborne Diseases - III