Program Manager, A&F University Conferencing

Current UC employees must apply internally via Success Factors

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference.

The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more  .

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

Job Overview

Under general supervision from a designated administrator, oversee the daily operations of the Conference & Event Services scheduling office. The Program Manager serves as a central point of contact for clients and plays a critical role in the successful execution of events.

Essential Functions

• Assist with the daily operations of the Conference & Event Services scheduling office and Main Street Connection Center including Bearcat Card customer support.
• Accept schedule, and confirm space reservations with an event scheduling system.
• Publish events to university calendars.
• Assist with requests for information and refer to appropriate staff as needed.
• Serve as primary event liaison to University departments, external entities and community organizations.
• Serve as lead coordinator on assigned events.
• Serve as the primary event liaison to event operations staff and key service providers (Catering, Grounds, Public Safety, Fire Prevention, etc).
• Work collaboratively to ensure all event details are accurate and meet the needs of the client and service providers.
• Assist with the Event Equipment Rental program.
• Assist with the coordination of Summer Conferencing Programs, as needed.
• Hire, train and supervise designated number of student employees.
• Develop, implement, and ensure compliance with policies and procedures.
• Provide reports as assigned.
• Be proficient with the event scheduling system, serve as resource to students and staff, and troubleshoot problems as they occur.
• Accurately prepare invoices for scheduled events that incur fees or charges for service in event management software.
• Market the services of the unit to the university.
• Serve on departmental, divisional, and university-wide event committees.
• Other duties as assigned.

Required Education

• Bachelor's Degree.
• Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

• Three (3) years of relevant experience

Additional Qualifications Considered

• Exceptional organizational and multitasking skills.
• Strong communication and customer service abilities.
• Proficiency in 25
  
  Live scheduling software.
• Experience in event planning.

Application Information

Resume and Cover Letter are required.

Physical Requirements/Work Environment

• Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include:

Salary/Hourly Pay Rate Information: $53,000 - $56,000

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between…