Administrative Assistant

Job Details

Job Location:

Gateway Plaza - Cincinnati, OH 45203
Position Type:
Full Time
Salary Range: $17.00 - $18.00 Hourly
Job Shift: Day

This position is primarily responsible for assisting the Property Manager in effectively managing all office/administrative tasks of the assigned property by performing the following duties.

As an Administrative Assistant, you’ll play a vital role in supporting two award‑winning communities, each designed to provide high‑quality, welcoming homes for residents. You’ll help keep both properties running smoothly while assisting residents, supporting office operations, and ensuring an exceptional living experience.

• Office & Resident Support
  • Provide clerical and administrative support to the Property Manager.
  • Greet residents and guests, answer calls, and handle inquiries with warmth and professionalism.
  • Assist with resident move‑ins, orientations, and maintaining positive relationships.
• Compliance & Regulatory Support
  • Ensure operations follow company policies and federal/state regulations (Fair Housing, ADA, OSHA, etc.).
  • Support leasing compliance, including certification processes and resident file management.
• Financial & Leasing Assistance
  • Help process rent payments, track accounts payable, and prepare deposits.
  • Assist with resident lease paperwork and ensure all leasing activities comply with Fair Housing and ADA standards.
• Maintenance Coordination
  • Receive and distribute work orders to the maintenance team, ensuring timely responses to resident needs.
• Marketing & Community Engagement
  • Maintain the property’s waiting list, conduct market surveys, and support outreach efforts.
  • Encourage and facilitate resident and vendor feedback through online reviews.

• A passion for helping people and creating a positive living experience for residents.
• 1-3 years of administrative, leasing, or customer service experience preferred.
• Strong organizational skills with the ability to multitask in a fast‑paced environment.
• Professional communication skills – written and verbal.
• Ability to understand and follow compliance regulations.