Business Architect - Financial Services - Senior Manager - Consulting - Charlotte, DC, NYC

Location:

Anywhere in Country

Senior Manager – Business Process Architect

At EY, we’re all in to shape your future with confidence. We’re seeking an experienced Business Process Architect with a proven track record in process excellence, automation, and AI-enabled transformation. This role will lead client engagements in financial services, banking, insurance, or capital markets, focusing on systematic process design and intelligent automation.

• Operational Analysis and Improvement:
  Conduct comprehensive assessments of current business processes and systems to identify inefficiencies, control gaps, and opportunities for optimization and automation.
• Identify and prioritize opportunities to leverage automation, Generative AI, and Agentic AI to enhance productivity, reduce risk, and enable operational efficiencies.
• Design and implement target-state operating models that integrate automation and AI solutions seamlessly into business processes.
• Develop process frameworks, governance models, and standards that confirm consistency, scalability, and organizational compliance.
• Lead the development of robust business cases for proposed initiatives, including cost/benefit analysis, risk assessment, and defining KPIs and metrics to measure success.
• Architectural Modeling:
  Lead the design and implementation of business architecture frameworks aligned with client objectives and industry best practices.
• Create and maintain business architecture artifacts, including capability maps, value stream models, organizational structures, and process flows.
• Process Transformation
  
  Roadmap:
  
  Design and develop a multi-year roadmap, prioritizing initiatives based on strategic impact and feasibility, and outlining dependencies and timelines.
• Stakeholder
  
  Collaboration:
  
  Partner with executive stakeholders to define transformation strategies, develop business cases, and align initiatives to enterprise goals and measurable outcomes.
• Facilitate workshops and meetings with senior business leaders, IT partners, and subject matter experts to gather requirements, define scope, build consensus, prioritize initiatives, and obtain buy-in.
• Technology Alignment:
  Collaborate with enterprise, solution, and data architects to ensure technology solutions support and enable defined business capabilities and align with the overall IT framework.
• Coordinate with global teams to support client delivery.
• Mentor and guide junior team members, fostering a culture of continuous improvement and knowledge sharing.
• Stay abreast of industry trends and emerging technologies to provide innovative solutions to clients.

• Bachelor's or Master’s degree in Business Administration, Information Systems, Engineering, or a related quantitative field.
• 15+ years of experience, with at least 6 years in business architecture, process improvement, or operational efficiency within Financial Services.
• Proven track record of leading transformation projects and delivering measurable results.
• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal skills, including influencing stakeholders at all levels.
• Knowledge of business process modeling tools and methodologies (Power BI, BPMN 2.0, Lean, Six Sigma) is a plus.
• Knowledge of process intelligence capabilities (process mining, task mining) is a plus.
• Proficiency in process mapping and analysis tools (Visio, ARIS, Blueworks Live, Miro, etc.).
• Experience with change management principles and practices.
• Strong project management skills and experience leading cross‑functional teams.
• Ability to work autonomously and collaboratively in a team environment.

Top performers who demonstrate a blend of technical expertise and business acumen, build strong client relationships, and lead teams through change. Emotional agility and hybrid collaboration skills are key.

• A comprehensive compensation and benefits package, including performance‑based rewards and recognition. Base salary ranges: $151,500–$346,000 (US); $181,800–$393,200 for NYC, Washington, CA (excluding Sacramento). Total rewards include medical/dental, pension, 401(k), and paid time off.
• Hybrid work…