Director of Strategic Business Operations

A rapidly growing national construction and project delivery organization is seeking a national director of business development and operations leader to help scale and optimize business development operations across multiple regions.

This is a high-impact leadership role focused on building the infrastructure behind business development - including CRM strategy, forecasting, pipeline visibility, KPI reporting, process improvement, and cross-functional alignment. This position will partner closely with executive leadership to drive operational consistency and support long-term growth initiatives.

Key Responsibilities

• Standardize national business development processes and reporting
• Develop KPIs, dashboards, forecasting tools, and pipeline analytics
• Lead CRM optimization, adoption, and data integrity initiatives
• Create SOPs, onboarding programs, and training materials
• Improve collaboration between business development, operations, finance, and preconstruction teams
• Support strategic planning and executive decision-making through data-driven insights

Ideal Background

• 10+ years in Business Development Operations, Revenue Operations, Commercial Operations, or related leadership roles
• Experience with in construction, engineering, industrial, or project-driven environments preferred
• Strong CRM, analytics, forecasting, and process improvement experience
• Proven ability to build scalable systems and drive organizational alignment
• Experience with platforms such as Pipedrive, Zoom Info, Linked In Navigator, CoStar, AI tools, and reporting platforms

Why This Role?

• Highly visible national leadership opportunity
• Strategic role with direct executive partnership
• Opportunity to build scalable operational systems in a rapidly growing organization
• Strong mix of strategy, analytics, operations, and organizational influence