Senior Transformation Consultant; Product Design

Position: Senior Transformation Consultant (Product Design)
Senior Transformation - US Cincinnati or UK Manchester This is a Transformation Design Consultant role - this is not a program or project manager role)
Make your mark at one of the biggest names in payments. We’re looking for a Senior Business Operations Consultant to join our ever‑evolving Business Operations Solution Consulting team and help us unleash the potential of every business.

About the team

The Business Operations Solution Consulting team supports all new business, change initiatives, product projects, and process improvements. The team partners closely with the wider business to assess operational impact, identify risks, define solutions, and ensure successful implementation across global operations.

Hybrid working 3 days in the office.

What you’ll own as the Senior Business Operations Consultant Lead analysis activity to identify where solutions are required across projects, product initiatives, and work streams

Own end‑to‑end delivery of specific initiatives and product work streams, collaborating with global teams to design new functionality and processes

Capture key business requirements and document end‑to‑end process flows

Identify, define, and present problems, opportunities, and solutions to senior stakeholders

Provide status reporting (written and verbal) including progress updates, risks, and issues

What you’ll bring

Strong experience defining business requirements and presenting recommendations to leadership

Proven planning and monitoring experience across multiple initiatives

Cost–benefit analysis and process modelling expertise

Excellent communication skills with strong stakeholder engagement abilities

Ability to create detailed business analysis identifying problems, opportunities, and solutions

It’s a bonus if you have Experience working on a global scale

Additional language skills

Insight and understanding of the payments ecosystem

Flexibility to work outside typical business hours when required(To learn more about the behaviours we value, check out our values and behaviours.)What makes a World payer What makes a World payer? It’s simple:
Think, Act, Win.

We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic—every World payer is empowered to make the right decisions for their customers. And we’re determined, always staying open to winning and learning as one.

Does this sound like you? Then you sound like a World payer. Apply now to write the next chapter in your career.#LI-AB1
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