Kroger Customer Planning Manager

The Role

The Kroger Customer Planning Manager at Olipop will increase sales efficiency through strategic insights, working collaboratively with revenue growth management, finance and demand teams to deliver consistent and aligned sales strategies. This role requires a strong analytical mindset, the ability to forecast demand, experience managing/tracking promotional efforts, and excellent cross‑functional leadership skills. A passion for (and experience with) Kroger, combined with the ability to build strong internal and external relationships will be critical for success.

• Develop and manage accurate sales, production, and operational targets based on historical data, market trends, and business forecasts.

• Maintaining accurate promotional planning and spending information across our planning tools.
• Ensure contracts/submissions are up to date and tracked effectively.
• Support with post Promotional Analysis to ensure the strongest ROI on trade strategy.

• Work with Sales, Marketing, Finance, Supply and other departments to ensure alignment on targets, timelines, strategies and resource allocation.

• Analyze performance data to identify trends, opportunities, and risks. Prepare and deliver regular reports and presentations on performance.

• Effectively communicate strategies and priorities to field teams and third‑party merchandising partners to optimize sales at Kroger.

• Provide necessary customer support functions, to ensure optimal sales and revenue to be realized.
• Oversee the input and management of promotional plans in customer portal.

• 5+ years of customer planning and/or retailer account management experience within the CPG industry, direct experience working with Kroger at the headquarters level
• Hands‑on experience with Market 6 and Kroger On Demand capabilities
• Proficiency in Anaplan (or similar forecasting tools), Syndigo/1
  
  World Sync, and Kroger new item setup processes
• Experience operating across a hybrid route‑to‑market model, including Warehouse, KeHE, and DSD partners
• Strong analytical and communication skills, with the ability to translate data into clear, compelling insights for leadership

• Data‑driven storytelling and insights
• Development of primary and contingency plans to deliver results

VP of Customer Planning

$110,000 - $140,000 + Bonus

We are proud to be an Equal Opportunity Employer. OLIPOP will consider all qualified applicants without regard to race, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status, or any other characteristics protected by law.