Benefits Coordinator

Job Description Summary

Responsible for first tier employee service supporting all health and welfare plans. Handles ongoing inquiries of all health and welfare plans working with Payroll, Benefits Administration Center, locations, and other third-parties as required.

• Respond to all employee inquiries from the Benefits Center
• Assist with administration of state and Company disability plans.
• Perform routine periodic audits of various aspects of the health and welfare plans (e.g., payroll deductions, set up of plan offerings, position changes, etc.)
• Assist in identifying eligibility and pricing setup issues.
• Handle department duties such as mail, copying, filing, etc.
• Perform specialized internal data requests as needed
• Other duties as assigned

• High School Diploma or equivalent required;
  Associate's Degree or Bachelor's degree in Human Resources, Finance, Business Administration or related field (preferred)

• Minimum of 2 years of experience in an administrative support role.
• Experience in a compensation, benefits, and/or payroll environment is preferred.
• Strong analytical and organizational skills with attention to detail and a focus on data quality.
• Proficiency with Microsoft Office, particularly Excel (e.g., Pivot Tables and VLOOKUP), preferred.
• Demonstrated ability to manage time effectively and handle multiple priorities.
• Self‑motivated and proactive, with the ability to work independently and collaboratively to resolve issues and support customer satisfaction.
• Ability to communicate clearly and effectively, both verbally and in writing, with all levels of the organization and with external customers.

• Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
• Travel 0% of time.

• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug‑free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law.

Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://(Use the "Apply for this Job" box below)..