National Program Manager

Your Job

As the National Accounts Service Representative, you will support the Hummingbird® and GP Corrugated sales team with value‑chain solutions for supply‑chain options, new item development, and design to drive sales growth and customer satisfaction. You will collaborate with internal teams and develop program‑management initiatives to maximize revenue and client retention by providing value‑chain solutions.

This is a hybrid position with 4 days in our Cincinnati, OH office and travel in the field up to 25% of the time.

• Serve as day‑to‑day contact for assigned accounts while developing effective strategies/tactics for program engagement and decision‑making.
• Manage the new‑item lifecycle from concept to production, establishing clear objectives and timelines for GP Facilities/Third‑Party provider value‑chain programs and taking full responsibility for their success.
• Collaborate with sales, structural design, production graphics/color‑management/prepress, and operations teams.
• Foster productive relationships between clients and Hummingbird® by maintaining strong communication channels, delivering white‑glove customer service, identifying customer needs, resolving issues, and identifying cross‑selling/upselling opportunities.
• Utilize various applications and knowledge forums for effective communication.
• Promote the Hummingbird® ecosystem as the easy option for high‑graphic growth ambitions of new clients.
• Regularly assess program effectiveness and identify areas for growth by removing barriers.
• Ensure all new programs comply with GP compliance and legal requirements.

• Bachelor’s degree or equivalent high‑graphics work experience.
• At least 3 years of project or program management experience.
• Working knowledge of flexographic, lithographic, and digital print, including graphic design, prepress, and printing processes, especially related to packaging applications.
• Solid understanding of box‑plant manufacturing capabilities and operational challenges.

• Experience working for a CPG or a vendor/supplier to major CPGs with a solid understanding of their procurement and supply‑chain requirements.
• Experience in product management, marketing, and business strategy, especially in the graphic packaging industry.
• Experience executing complex business‑development projects requiring cross‑functional collaboration both internally and externally.
• Master’s of Business Administration or technical training in packaging manufacturing.

We provide essential resources and support to build and maintain physical, financial, and emotional strength, focusing on overall wellbeing. The benefits package includes medical, dental, vision, flexible spending and health savings accounts, life insurance, D&O insurance, disability, retirement, paid vacation/time off, educational assistance, infertility assistance, paid parental leave, adoption assistance, and more. Specific eligibility criteria are set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E‑Verify. Please  for additional information. (For Illinois E‑Verify information , aquí, ortu).