Contract Manager

Job Title

Contract Management Specialist

This role is responsible for negotiating, preparing, and administering customer contracts, distribution agreements, group purchasing organization (GPO) contracts, and related documents across all business units. It involves reviewing solicitations and preparing routine responses to proposals, bids, and contract modifications. The position requires analyzing contract requirements, special provisions, terms, and conditions to ensure compliance with applicable laws, regulations, corporate policies, and business procedures.

The individual serves as a key resource for communicating contract policies and practices and training sales teams on contract requirements, processes, and compliance expectations. Success in the role depends on strong research, communication, and technology skills. The position also requires the ability to manage multiple responsibilities while consistently meeting deadlines.

Contract Management & Administration

• Draft, review, negotiate, and administer a wide range of commercial agreements, including:
• Non-Disclosure Agreements (NDAs)
• Customer Sales Agreements
• Purchasing and Supply Agreements
• Consulting Agreements
• Purchasing Organization (GPO) Agreements
• Distribution Agreements
• Master Service and Master Supply Agreements
• Amendments, renewals, and contract modifications
• Customer-proposed terms and conditions
• Manage the full contract lifecycle from request through execution, implementation, renewal, and termination.
• Ensure contracts accurately reflect business requirements while protecting the company's legal, financial, and operational interests.
• Analyze contract terms, identify potential risks, and recommend mitigation strategies.
• Develop, maintain, and update standard contract templates, clause libraries, and approved contract language.
• Interpret and explain contractual terms, obligations, and requirements to internal stakeholders and external parties.
• Monitor contractual obligations and ensure compliance with applicable laws, regulations, corporate policies, and internal procedures.
• Maintain complete and accurate contract records, executed agreements, and supporting documentation.
• Leverage artificial intelligence and contract management technologies to analyze, draft, and process contracts more efficiently while ensuring appropriate oversight and compliance.

Contract Negotiation & Business Partnership

• Serve as the primary point of contact for customers, distributors, GPOs, and internal business teams on contractual matters.
• Lead negotiations of standard and non-standard contract terms directly with customer purchasing, legal, and procurement representatives.
• Provide redlined recommendations and negotiate mutually acceptable contract language while balancing business objectives and risk exposure.
• Collaborate with Sales, Marketing, Product Management, Finance, Operations, Quality, and Legal teams to support business initiatives and customer opportunities.
• Support Product Management and Marketing to ensure products and services are offered with competitive and commercially appropriate terms and conditions.
• Train and educate Sales and other business teams on contract processes, company policies, approved terms, and risk considerations.

Risk Management & Compliance

• Partner with outside legal counsel and internal stakeholders to research legal issues, assess business risks, and evaluate contractual provisions.
• Identify and escalate legal, regulatory, financial, operational, and commercial risks associated with proposed agreements.
• Ensure adherence to corporate governance standards, revenue recognition requirements, pricing policies, discounting guidelines, and other financial controls.
• Evaluate the financial impact of contract terms, pricing structures, rebates, incentives, and renewal options.
• Support compliance with healthcare, procurement, and industry-specific regulations as applicable.

Systems, Reporting & Process Improvement

• Maintain contract data and documentation within contract lifecycle management (CLM) systems, including Link Squares, Master Control, Sales Force, and other company systems.
• Lead contract system enhancements, implementations, and process improvements to increase efficiency, visibility, and compliance.
• Develop and implement policies, procedures, workflows, and best practices for contract management and administration.
• Generate contract metrics, reports, and analyses to support management decision-making and business planning.
• Monitor contract expiration dates, renewal opportunities, pricing changes, and other key milestones.
• Monitor and manage contract pipeline performance using data, dashboards, and key metrics (e.g., cycle time, volume, turnaround times), and drive continuous improvement in contracting processes.

Proposal & Bid Support

• Review solicitations and prepare contractual responses for Requests for Proposal (RFPs), bids, tenders, and contract modifications.
• Support cross-functional teams in evaluating contractual requirements and…