Global Post Development Manager

The Global Post Development Manager is responsible for leading, supporting, training, and guiding globally distributed technical teams delivering CNC post processors for GibbsCAM. The role ensures consistent quality, technical excellence, and customer‑ready solutions while enabling teams, resellers, and customers through clear communication. This position combines technical leadership, people management, process ownership, and cross‑functional collaboration. This position contributes to ensuring that Gibbs Cam's operations remain competitive, scalable, and tightly aligned with evolving customer and market expectations.

Define and drive the global CNC post‑processors strategy for development, validation, and support, ensuring alignment with GibbsCAM business objectives and product roadmap.

Ensure technical execution with defined standards, architecture, and quality expectations.

Establish clear service‑level commitments and monitor performance against agreed response times, resolution rates, and customer satisfaction benchmarks.

Define, implement, and continuously improve efficient and scalable service delivery processes across all regions and customer segments.

Promote operational best practices, process standardization, tooling adoption, and a culture of continuous service improvement.

Identify and evaluate emerging technologies (e.g., AI‑driven development) to determine their strategic fit, scalability, and readiness for integration within the global product portfolio.

Guide teams on complex CNC platforms (multi‑axis, mill‑turn, Swiss‑type, advanced machine kinematics) and act as escalation point for technically complex or high‑impact issues.

Design the right global organization aligned with the long‑term strategy and ensure teams’ skills are aligned with current and future needs.

Lead, motivate, and develop global technical teams, fostering a high‑performance, customer‑centric, and accountable culture.

Set clear objectives and expectations, provide coaching, conduct performance reviews, and ensure the team reaches its full potential.

Support hiring, onboarding, and continuous capability development.

Foster motivation, collaboration and develop team across regions, cultures, and time zones.

Support continuous improvement of workflows, documentation, and development practices.

Promote consistency, efficiency, and reliability across global teams.

Balance priorities to ensure reaching required technical quality and delivery commitments.

• Bachelor’s degree in Engineering, Manufacturing, Computer Science, or equivalent experience.
• Proven leadership experience managing technical professionals in an engineering or software environment.
• Hands‑on experience with CNC machines, including CNC programming.
• Exposure to AI‑assisted support tools, LMS platforms, CRM and service management systems, or CAD/CAM and manufacturing software ecosystems.
• Strong understanding of CNC machining processes, G‑code, post processing, and machine behavior.
• Practical familiarity with milling, turning, mill‑turn, and Swiss machining technologies.
• Ability to review and guide technical work without requiring daily hands‑on coding.

• Experience using GibbsCAM (strong advantage).
• Prior role as a CAM Application Engineer (highly desirable).
• Experience working with resellers, OEMs, or manufacturing customers.
• Exposure to automation, advanced manufacturing, or digital manufacturing workflows.

• Strategic mindset with strong execution focus.
• High degree of leadership maturity, resilience, and cross‑cultural collaboration.
• Ability to balance operational excellence, business priorities, and people development.
• Comfortable operating in a global, matrix organization.
• Leads through influence, expertise, and clear prioritization.
• Develops people and promotes knowledge sharing.
• Demonstrates accountability, professionalism, and ethical conduct.

Willingness and ability to travel up to 30% globally to customer sites, regional offices, leadership meetings, and key cross‑functional workshops.

GibbsCAM is a full‑featured CAM system that provides powerful capabilities without sacrificing ease of use. GibbsCAM supports 2-, 3-, 4- and 5‑Axis milling, turning, mill/turn, multitasking machining (MTM), probing, and wire‑EDM. It integrates seamlessly with all major CAD systems. The machinist‑friendly interface speeds up programming and training, as well as creating efficient toolpaths, which reduces machine cycle time.

GibbsCAM is part of the Sandvik Group – a high‑tech and global engineering company offering products and services that enhance customer productivity, profitability and sustainability. In 2023, the Sandvik Group had approximately 41,000 employees and revenues of about 127 billion SEK.