Law Firm Office Services Site Manager Job Cincinnati area,Ohio USA,Business

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

We are seeking a professional and customer service focused Site Manager to join the Opensity Solutions team at our law firm client’s downtown office. In this pivotal role you will manage a team to provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services.

If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.
Essential Job Responsibilities

Serves as the principal liaison between Opensity Solutions, the client’s administration and the site employees
Provide elevated concierge style customer service to all end-users at the site
Provides onsite leadership with the Opensity Solutions team, and encourages staff development in their careers
Continuously looks for opportunities to increase the efficiency of our on-site operations
Seeks opportunities to increase our capabilities and makes recommendations to the key contact
Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client
Recruits and interviews potential Opensity candidates for available positions at the site
Hires, trains, manages, and evaluates all personnel assigned to the site
Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime
Compiles, collects, and reporting for all data necessary to provide the client with monthly management reports
Displays high ethical standard, integrity, work ethic, and loyalty

Qualifications & Requirements

High School Diploma or equivalent;
Previous management experience in a client service oriented field, preferably in a professional services outsourcing environment
Detail oriented with good verbal and written communication skills, with the ability to resolve complaints
Strong initiative required; ability to work independently with minimal direct supervision
Working knowledge of Microsoft products such as MS Word, Excel, and Outlook
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is up to 60,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual’s location, skills, experience and qualifications.

$63,473.96 - $85,876.54

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