Database Administrator

The Database Administrator is responsible for ensuring the stability, efficiency, and accessibility of our organization’s Customer Relationship Management (CRM) system. You will serve as the key expert and repository of knowledge for this system, ensuring its seamless operation to support our strategic data‑driven initiatives. Your contributions will be instrumental in advancing our fundraising goals and objectives, both now and in the future.

This position will be hybrid with a minimum of 1 days required to be in the office as well as for team and staff meetings and Pro Kids events and trainings. Other in‑office days may be required based on the position and will be determined by the supervisor. Pro Kids office hours are Monday through Friday 8:30 am to 4:30 pm.

• Health Insurance (Must work 30 hours per week) – Pro Kids pays up to $550 per month, balance of premium paid pre‑tax by employee, or if employee’s health insurance is provided through another source, up to $550 in an Opt‑out Payment.
• Group Dental and Vision (Must work 25 hours per week) – available and if elected, paid for by employee
• Cell phone reimbursement of $50 per month
• Life and ADD Insurance Policy (Must work 25 hours per week)
• Long Term Disability Insurance (Must work 25 hours per week)
• 403(b) plan with a 3% match
• Employee Assistance Program
• Paid parking in downtown Cincinnati
• Three weeks of vacation – annual accrual (accrual begins first day)
• Three weeks of sick time – annual accrual (accrual begins first day)
• Paid Holidays following the Hamilton County Juvenile Court Schedule
• Mileage Reimbursement

Starting at $45,000 annually based on a 35‑hour work week.

• Demonstrate an understanding and commitment to Pro Kids’ strategic goals, mission and vision.
• Take ownership of assigned responsibilities and achieve desired outcomes.
• Identify process improvement opportunities and make recommendations.
• Support team and cross‑team collaboration.
• Contribute to an inviting and inclusive workplace.

• Responsible for Pro Kids donor Customer Relationship Management (CRM) system, currently Blackbaud Raiser’s Edge (RE) and Raiser’s Edge NXT. Duties include but are not limited to:
  • Donations
    • Complete in person and/or electronic deposits.
    • Process all incoming gifts.
    • Process monthly EFT.
    • Ensure the timely production and tracking of all acknowledgement letters.
    • Collaborate with Business Operations and Impact & Innovation teams for monthly reconciliation, importing, reporting, and budgeting (CASA Manager, RE, Quick Books).
    • Provide a list of donors to the Executive Director and Board of Trustees for thank you process and document as action in RE.
    • Distribute batch and deposit summary to Community Development (CD) team.
    • Create donation forms and JavaScript for online donations, campaigns, and events.
    • Manage third‑party donations and accounts.
• Mailings
  • Export and distribute appropriate mail and email lists.
  • Produce biannual pledge invoices.
  • Produce Annual Donor Statements.
• Prospecting
  • Identify and conduct prospect research to support cultivation efforts
  • Research prospects with public records and wealth screening tools (Research Point)
  • Assist relationship managers with identifying prospects within CRM and elevating relevant data
  • Partner with CD teammates to review portfolios, track fundraising progress, and strategize donor cultivation steps and CRM capabilities
• Reporting
  • Track all mailings and provide reports on attendance, projections, analysis and Moves Management for future decisions.
  • Create, manage, and initiate all development queries and needed reports that deliver actionable data to staff.
  • Create, manage, and initiate dashboards and folders within the CRM for easy access.
  • Compile report cards for board trustees.
• Support new and existing staff on best use of database and data entry procedures. Provide ongoing coaching and support to ensure the database is used effectively.
• Manage all user accounts and troubleshoot issues as they arise.
• Maintain sufficient knowledge of the work of all Pro Kids’ teams to be able to answer questions and predict needs.
• Maintain data integrity…