External Manufacturing Program Lead: Governance & Analytics

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, and solutions are personal.

Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Project/Program Management Group

Job Sub Function

Project/Program Management

Job Category

People Leader

All Job Posting Locations:

Cincinnati, Ohio, United States of America, Guaynabo, Puerto Rico, United States of America, Raritan, New Jersey, United States of America, San Angelo, Texas, United States of America, San Lorenzo, Puerto Rico, United States of America



Job Description

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Juarez, MEX

- Requisition Number: R-085712

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

The Manager supports governance, financial processes, and operational coordination for External Manufacturing (EM) relationships, with a primary focus on Jabil and other strategic collaborators.

This role executes standardized processes to ensure contract compliance, financial accuracy, and effective operational governance, while partnering cross-functionally to support business performance and operational excellence.

Duties And

Key Responsibilities

Responsible for deploying and executing standardized processes across strategic collaborations and external manufacturing sites to support service delivery and financial objectives. This role leads a small team of professionals serving as process owners across governance, financial processes, scorecard deployment, and operational reporting.

• Execute claims and reverse claims processes, ensuring accuracy, documentation, and timely closure
• Coordinate payments, purchase orders, and vendor setup (JDE, Ariba) in compliance with financial policies
• Track cost improvement program (CIP) commitments and support delivery monitoring
• Support inventory (SLOB) adjustments and assist in capex and expense tracking
• Support adoption of digital tools (e.g., Power BI, Control Tower) to enhance reporting and visibility
• Maintain and execute key business processes (e.g., Appian workflows)
• Develop and maintain scorecards and standardized reports to increase transparency
• Manage activities to shape EM strategy & governance
• Coordinate governance forums and track follow-up actions
• Maintain EM training curriculum and ensure ongoing compliance alignment
• Oversight of Cilag-Global Entrepreneur Governance
• Accountable for ensuring finished good product flow from External Manufacturing Sites through external sterilization into Distribution Center.
• Drive improved reporting visibility and reduction of manual effort
• Enable effective coordination across internal and external stakeholders

• A minimum of a Bachelor’s degree (Business, Finance, Supply Chain or related field)
• A minimum of 5 years relevant experience.
• Demonstrated direct or indirect people management experience required.
• Experience working in matrixed environments required.
• Strong organizational, analytical, and coordination skills required.
• Strong written and verbal communication skills; ability to engage across functional levels required.
• Proficiency in Microsoft Office Suite required.
• Experience with ERP/MRP systems (e.g., SAP) preferred.
• Six Sigma/ Lean certification with experience in process excellence tools/methodologies strongly preferred.