Business Analyst

Business Analyst - Blue Ash, Ohio

Company: Care Star, Inc.
Location: Cincinnati, Ohio
Job Type: Full Time | Office Based
Industry: Healthcare / Social Services / Case Management

Founded in 1988 in Cincinnati, Ohio, Care Star, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Business Analyst to join our Data Analytics Department. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives.

As a Business Analyst, you will collaborate with all Care Star departments to develop and implement software solutions, changes and enhancements to improve work processes and reporting.

• Understands and complies with Care Star Policies and Procedures.
• Adheres to the Care Star Rule in performance of job responsibilities.
• Maintains confidentiality regarding patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
• Follows the Acceptable Use Policy while using any information systems owned or controlled by Care Star, Inc.
• Proactively works with Care Star’s management and staff to analyze information, workflow needs, and identify opportunities for improvement.
• Identifies project requirements and functional specifications to develop project milestones and documentation with minimal direction.
• Collaborates with the technical staff to design and implement software changes, and identifies new software solutions to meet business and budgetary requirements.
• Creates test plans; leads system and user acceptance testing activities.
• Assists with project development cycles to ensure that expectations are set, timelines are met, and appropriate individuals are updated on progress.
• Provides in-service training, orientation, and ongoing education and support to Care Star staff and outside users.
• Performs as a resource for Help Desk requests.
• Assists with reporting and analytics.

• Bachelor’s Degree (Computer Science, Computer Engineering, Information Technology, or Healthcare Related Designation preferred).
• A combination of business experience and technical abilities to better engage in operational analysis, training, specification, development, and project management experience preferred.
• Effective communication skills with attention to detail with the ability to successfully negotiate and elicit information.
• Effective organizational skills with the ability to prioritize multiple projects, be attentive to detail, and clearly define requirements for technical projects.
• Familiarity with suite of Microsoft Office programs.
• Valid driver’s license and car insurance as required by State law.

• Competitive salary based on experience and education.
• Comprehensive benefits:
  Medical, dental, vision, life insurance.
• 401(k) with a generous company match.
• Paid time off + 10 paid holidays.
• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company.
• Supportive, mission-driven culture focused on improving lives.

Ready to make a difference? Visit our careers page to apply and learn more about joining our team.