Account Coordinator

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit

Account Coordinator

Account Supervisor

Full Time - Salaried, Exempt

Cincinnati, OH

pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space. Today we’ve grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies. We’ve managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%.

Our company has evolved since we started 21 years ago, but there is one thing that has remained constant. At pep, we put people first. Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture. We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive.

And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals.

• Generous Time Off
• Robust Health and Wellness Plan
• Family Support
• Mentorship Program
• 401K Match
• Role Autonomy
• Certification Reimbursement and Ongoing Training
• Enrichment Events and Employee Resource Groups

The Account Coordinator position is a support role responsible for assisting their team in the day to day. The Account Coordinator will utilize the application of processes, skills, knowledge and collaboration to aid the Account Executive and Account Supervisor in achieving specific project objectives according to the project criteria. Account Coordinators are highly organized and have a desire to lean into their role and grow.

• Grow and develop strong internal & cross functional relationships
• Support team Account Executives and Account Supervisors
• Attend internal and vendor executional meeting calls and provide recaps
• Monitor program timelines and maintain program calendar
• Ensure all program information is up to date in pep connect
• Enter details in client system and ensure accuracy of data
• Learn how to read and interpret program tracking reports to be able to provide information to team
• Support with audits of system and tracker to ensure data compliance
• Learn existing processes/procedures
• Streamline processes and create documentation
• Assist in the establishment and development of new processes/procedures
• Assist team on large-scale initiatives
• Be supported in independent decision-making and risk taking

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A successful candidate will have the following skills:

• Minimum 18 months of applicable business or promotion management experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals as well as operate internal, online systems
• Transparency, honesty, and accountability
• Ability to craft routine reports and correspondence
• Ability to continuously mentor, grow and work harmoniously as part of a larger team

Ability to successfully manage and find solutions for complex and unexpected situations.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (pep) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.