Director of Operations & Administration | Hybrid + PTO

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Position:
Director of Operations & Administration

Location:

Cincinnati, OH
Organization :
Pro Seniors, Inc.

Employment Type:

Full-Time, Exempt
About Pro Seniors Founded in 1975, Pro Seniors, Inc. is an innovative and diverse nonprofit
committed to helping older Ohioans resolve legal and long-term care problems and fight
Medicare fraud. Pro Seniors’ staff understand the complex issues older adults face. Our
expertise allows us to take a comprehensive approach to promoting older adults’ legal rights,
access to healthcare and financial security.
About the Role
We’re seeking a Director of Operations & Administration to strengthen the internal systems that
support our staff and programs. This role blends strategic operations leadership with hands-on
administrative work in a lean team environment. You will coordinate organization-wide
operational systems, office operations, compliance workflows, and process improvements—
supporting program and department leaders without directing program strategy or IT systems.

Key Responsibilities
Maintain and improve internal operational systems, policies, and workflows.
Oversee office operations, facilities coordination, supplies, vendors, and daily logistics.
Lead operational planning rhythms and staff information flow (procedures, deadlines,
logistics).
Manage administrative parts of grant compliance and audit-ready documentation.
Maintain recordkeeping systems and support risk-mitigation and internal controls.
Develop SOPs, streamline processes, and support adoption of standardized workflows.
Partner with the IT Director to align technology tools with operational needs (no IT
infrastructure responsibilities).
Coordinate operational logistics for all-staff meetings and updates.

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Qualifications
Required
5+ years experience in operations, administration, or organizational infrastructure.
Strong systems thinking, project management, and workflow improvement skills.
Clear communication and cross-functional collaboration abilities.
High professionalism, discretion, and organizational judgment.
Ability to balance strategic projects with hands-on administrative work.
Preferred
Nonprofit experience (40+ staff or multi-program).
Grant compliance or audit documentation experience.
Vendor or contract management experience.
Comfort working in a hybrid environment.
What You’ll Love About Working at Pro Seniors
At Pro Seniors, you’ll join a mission-driven team dedicated to promoting justice for older adults.
We offer a collegial, supportive environment with meaningful work and opportunities for
professional growth. And you’ll enjoy work-life balance with generous PTO and supportive
leadership.
Compensation & Benefits
Annual Salary: $70,000 commensurate with experience
Benefits include: health, dental, vision, life and disability insurance, retirement savings plan,
ongoing training and professional development, fourteen paid holidays, and generous paid time
off.

To Apply:

Submit your resume, cover letter, and three professional references to
info .
Pro Seniors is an equal opportunity employer and is committed to fostering an inclusive,
welcoming environment for all.