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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM Technical Support

Senior Customer Support & Team Lead

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: U.S. Bank
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 24.18 - 32.21 USD Hourly USD 24.18 32.21 HOUR
Job Description & How to Apply Below
A financial institution is seeking a Customer Service Team Leader in Cincinnati, Ohio. This role involves assisting in the management of daily activities of customer service representatives, ensuring compliance with internal policies, and handling escalated customer inquiries. Candidates should have a high school diploma and 3-5 years of relevant experience, along with strong customer service and problem-solving skills. Benefits include healthcare, retirement plans, and paid vacation, with a salary range of $24.18 - $32.21 per hour.
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Position Requirements
10+ Years work experience
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