Front Desk Agent
Job in
Cincinnati, Hamilton County, Ohio, 45202, USA
Listed on 2026-03-01
Listing for:
Pyramid Global Hospitality
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
English Customer Service, Customer Service Rep, Bilingual, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Greet customers immediately with a friendly and sincere welcome.;
Complete the registration process by inputting and retrieving information with routine efficiency from a computer system, confirming pertinent information including number of guests and room rate.;
Input messages into the computer and update Guest profiles.;
Retrieve messages and communicate the content to the guest.;
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
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