Customer Success Lead — CMMS & Escalations; On-Call
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-05-20
Listing for:
Roto-Rooter
Per diem
position Listed on 2026-05-20
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Roto-Rooter in Cincinnati is looking for a Customer Success Team Lead to manage commercial escalations effectively. This position involves liaising with customers and ensuring satisfaction through regular communication and timely issue resolution.
Applicants should possess strong computer skills, excellent communication abilities, and experience with Salesforce and CMMS is preferred. The role offers a competitive hourly pay and comprehensive benefits, including medical, dental, and life insurance.
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