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Front Desk Supervisor

Job in Cincinnati, Hamilton County, Ohio, 45201, USA
Listing for: Milwaukee Marriott West
Full Time position
Listed on 2026-06-02
Job specializations:
  • Customer Service/HelpDesk
  • Hospitality / Hotel / Catering
Job Description & How to Apply Below
Front Desk Supervisor

Location:

Cincinnati, OH, 45202

Job Description:

We are seeking a Front Desk Supervisor to oversee the daily operations of our front desk area. The ideal candidate will have excellent customer service skills, strong leadership abilities, and a keen attention to detail.

Responsibilities:

* Manage and supervise front desk staff

* Ensure smooth check-in and check-out processes for guests

* Handle guest inquiries and resolve any issues in a timely manner

* Train new front desk staff on company policies and procedures

* Maintain a clean and organized front desk area

* Assist with scheduling and payroll for front desk staff

Requirements:

* Previous experience in a front desk or customer service role

* Strong communication and interpersonal skills

* Ability to multitask and prioritize tasks effectively

* Proficiency in Microsoft Office and other relevant software

* High school diploma or equivalent
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