Teller Western Hills

Job Summary

Tru Partner Credit Union in Cincinnati, Ohio is actively seeking a sociable and ambitious full‑time Teller to conduct members day‑to‑day transactions at our Western Hills branch. Are you a positive person that flourishes with social interaction? Do you enjoy helping the community with quality customer service? Are you looking to join a team‑oriented and top‑industry company? If yes, keep reading!

We provide great benefits and perks, including health, dental, vision, and prescription coverage; life and disability insurance; some plans at no cost to employees. We also offer immediate enrollment in our 401(k) plan, free parking, and an onsite gym available 24/7. We also offer a generous Paid Time Off (PTO) policy that includes 9 paid holidays, 24 hours/year of time off to volunteer, and 2 paid in‑service days.

We help you pay for school with tuition and student loan assistance.

As a teller, you are valuable to the credit union for being the first point of contact with our in‑branch members. You answer questions and proactively help members choose solutions. You perform their transactions, listen, empathise, and resolve complaints calmly. Excellent organization and time‑management skills help you complete reports, balance daily transactions, attend meetings, and collaborate with other departments as needed.

• Previous customer service or related experience
• Basic understanding of computers and technology
• Strong communicator
• Prior cash handling is a plus
• Bilingual in English/Spanish is preferred

You typically work Monday through Friday 8:15 AM‑5:45 PM, depending on branch hours. Some Saturdays (typicaly 2/month) until 1:30 PM. Flexibility is key.

Our members are also our owners. You’ll work alongside people who care about doing things right, who support each other, and who take pride in serving the Cincinnati community with integrity.

• C - Collaboration
  :
  We succeed together.
• R - Respectful
  :
  Every member and colleague deserve care.
• E - Exceeding Expectations
  :
  We hold ourselves to a higher standard.
• D - Driven
  :
  Motivated by purpose, initiative, and pride.
• I - Inclusive
  :
  Celebrate different backgrounds and experiences.
• T - Trustworthy
  :
  Earn trust through integrity, transparency, and consistency.

We're looking for someone who stays calm under pressure, has strong communication skills, adapts quickly, thinks critically, and has excellent organization and time‑management skills. If you're ready, we want you to join our team!