Customer Service Representative
Job in
Cincinnati, Hamilton County, Ohio, 45202, USA
Listed on 2026-06-11
Listing for:
LHH Talent
Full Time
position Listed on 2026-06-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Handle 75+ inbound calls daily and address customer inquiries and service-related concerns;
Provide clear, accurate information and actively listen to identify customer needs;
Resolve issues using problem-solving skills and sound judgment rather than scripted responses;
Document all customer interactions in internal systems for tracking and follow-up;
Escalate and coordinate with internal teams to resolve customer concerns in a timely manner
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