Customer Relations Representative
Job in
Cincinnati, Hamilton County, Ohio, 45205, USA
Listed on 2026-06-12
Listing for:
McQuade Organization
Full Time
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Join our growing team in Price Hill, Ohio, where you'll build lasting client relationships, provide tailored solutions, and grow your career in a supportive environment
Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families.
Qualifications:
You'll love this job if you're:
- 🗣
An advocate - You care deeply about the customer experience and stop at nothing to deliver value. - 🧠 A creative problem solver - You can think outside the box and find the best solution using available tools.
- A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
- 🤝 A helper - You're patient and understanding, committed to creating positive interactions.
- 📋
An organized multitasker - You juggle tasks with ease and maintain high productivity. - 👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.
- Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
- Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
- Update and maintain accurate support documentation and FAQs.
- Collect and route customer feedback for internal improvement.
- Demonstrate perseverance and empathy in resolving client concerns.
- Learn continuously and share your knowledge with teammates.
- Excellent written and verbal communication skills.
- Commitment to working hard to grow.
- A customer-first mindset with a strong desire to assist others.
- Previous customer service or soft sales experience is a plus.
- Comfort with live chat, email communication, and CRM platforms
. - Ability to learn quickly, stay organized, and handle multiple priorities.
- A positive attitude and a growth mindset - we value coach ability over perfection!
What We Offer:
- 💵
Weekly pay plus performance-based bonuses - 🩺
Health, life, and retirement benefits - 🚀
Merit-based promotions and opportunities for advancement into leadership roles - 🤝 A supportive, team-oriented culture that values your growth
Apply today to join a team that values passion, purpose, and people!
Customer Relations jobs in Price Hill, OH - Apply now to join a top company offering career growth, remote flexibility, and excellent earning potential
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