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Customer Success Mgr./ CSM Bilingual

Strategic Customer Success Manager — Land & Expand

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Cloverleaf
Full Time position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading customer engagement platform in Cincinnati is seeking a Customer Success Manager to drive deep adoption and create expansion opportunities across diverse accounts. You will serve as the primary advisor for HR and People leaders, guiding them through their Cloverleaf experience. The ideal candidate has 3–5 years in B2B SaaS customer success, with strong consultative skills and the ability to influence diverse stakeholders.

The position offers flexible PTO and company-paid benefits, including medical and retirement plans.
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