Maintenance, Customer Service Rep

About Us

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75 years, we understand what it means to earn “Every Thank You,” treating our clients, partners, guests, and team members with utmost respect and courtesy.

As one of the largest privately held management companies, we have the experience, passion, and know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

As a maintenance technician, you will greet and help customers in a fast‑paced, dynamic environment. Shifts vary between 8 AM–8 PM. You will keep parking lots clean, ensure vehicles are parked correctly and safely, and provide excellent customer service to all patrons.

• Keep accurate records of daily activities and any issues encountered.
• Monitor the parking facility to ensure the safety and security of customers and their vehicles.
• Assist with traffic control during peak hours.
• Monitor and enforce parking regulations and policies.
• Greet guests warmly and professionally, establishing a positive first impression.
• Provide clear directions and information on parking rates and payment options.
• Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
• Assist fellow team members during busy periods or when needed, promoting unity and cooperation.
• Keep parking lots and surrounding areas clean and free of debris, including trash cans.
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Report any equipment malfunctions or maintenance needs for timely repairs.

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.
• Passion for logistics and people.

• Medical, dental, vision, and life insurance coverage for full‑time, eligible employees.
• Flexible Spending Accounts for full‑time, eligible employees.
• 401(k) plan.
• Vacation/sick leave for full‑time and part‑time employees.
• Paid holidays for full‑time and part‑time employees.
• Discount programs.

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email  describing the accommodation.