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Guest Experience Agent - Front Desk & Communications
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-07-13
Listing for:
Pyramid Global Hospitality
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
The Lytle Park Hotel, Autograph Collection, part of Pyramid Global Hospitality, seeks an At Your Service Agent in Cincinnati to provide first‑line guest communications, manage calls, and support front desk operations.
You will use the PBX system, answer and route calls, relay messages, coordinate guest requests, and assist with wake‑up calls and emergencies, contributing to a smooth, welcoming guest experience.
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