Teller - Western Hills

Teller
- Western Hills

We're hiring a full-time Teller for our Western Hills branch. If you love connecting with people, take pride in getting the details right, and want to grow your career somewhere that actually invests in you, keep reading.

We're a credit union, which means we work a little differently than a typical bank. Our members are also our owners. There are no outside shareholders pushing for higher fees or bigger profits. Every dollar we earn goes right back into better rates, better service, and a better experience for the people who trust us.

Our team members will tell you: this is a place where your work actually matters. You'll be surrounded by people who care about doing things right, who have each other's backs, and who take pride in serving the Cincinnati community with integrity.

And here's the best part: our CEO started her career as a teller. At Tru Partner, this job isn't just a stepping stone, it's the first step on a real career path.

As a teller, you're the face of Tru Partner for our members. You'll:

• Greet members and handle their day-to-day transactions with speed and accuracy
• Listen closely to what members need and recommend the right products and solutions
• Help resolve concerns with patience, empathy, and a calm, can-do attitude
• Balance your transactions and keep accurate records
• Collaborate with teammates across departments to make sure members get great service every time

What we're looking for:

• Customer service experience (retail, hospitality, or similar backgrounds welcome)
• Comfort with basic computers and technology
• A natural communicator who enjoys working with people
• Cash handling experience is a plus, but not required
• Bilingual in English and Spanish is a plus

If you can stay composed under pressure, think on your feet, and juggle priorities without missing a beat, we want to meet you.

Monday through Friday, generally between 8:15 AM and 5:45 PM depending on branch hours. You'll also work about two Saturdays a month until 1:30 PM.

What you'll get:

• Medical, dental, vision, and prescription coverage, with several plans free to employees
• Life and disability insurance at no cost to you
• Immediate enrollment in our 401(k)
• Free parking and a 24/7 onsite gym
• Generous paid time off: 9 paid holidays, 24 volunteer hours a year, and 2 paid in-service days
• Tuition and student loan assistance to help you keep growing

Tru Partner Credit Union was founded in 1937 by Louise McCarren Herring, a pioneer who helped launch more than 500 credit unions in her lifetime. Her belief in "people helping people" still guides everything we do today. We're proud to serve our 14,000 member-owners across Cincinnati with competitive rates, smart lending options, and genuine care.

Our values: CREDIT

• Collaboration
  - We succeed together, and teamwork is what makes great service possible.
• Respectful
  - Every member and every colleague deserves care and professionalism.
• Exceeding Expectations
  - Good enough isn't in our vocabulary.
• Driven
  - We take initiative and follow through with pride.
• Inclusive
  - We celebrate different backgrounds and perspectives. Everyone belongs here.
• Trustworthy
  - We earn our members' trust every single day.

If this sounds like your kind of place, we'd love to meet you. Apply today with our quick, mobile-friendly application, it only takes about 3 minutes.