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Customer Success Ops Manager: Multi-Channel Support & Coaching
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-07-13
Listing for:
altafiber
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
altafiber is seeking a Call Center Operations Support Manager to lead groups handling online chat, phone, social media, and email inquiries. The role focuses on supporting, retaining, and up-selling entertainment and communication products while maintaining a high standard of written communication.
The ideal candidate has 2-3 years in sales/support with chat experience, plus a Bachelor's degree or equivalent.
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