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Services Call Center Specialist

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: City-of-Cincinnat
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Emergency Crisis Mgmt/ Disaster Relief, Clerical
  • Government
    Bilingual, Emergency Crisis Mgmt/ Disaster Relief
Salary/Wage Range or Industry Benchmark: 37000 - 52000 USD Yearly USD 37000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: City Services Call Center Specialist

City of Cincinnati is seeking a 311

Cincy Call-Taker to respond to and process non-emergency requests for city services. The role requires handling inquiries in person, by phone, email, or written form within a 24/7 Emergency Communications Center environment.

You will interact with Police and Emergency Communications staff, input data into databases, and coordinate with internal departments. A high school diploma or GED and 2 years of public-facing experience are required, with variable

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