Customer Service Specialist - Entry Level in Cincinnati

We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service Specialist position. This is a fantastic opportunity for those looking to launch a rewarding career in customer service with no prior experience required. We provide full training and ongoing support to ensure your success!

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company

Description:

Alpha House Cincy is a sales and marketing firm recognized for being Built Different. Our Cincinnati location carries a clear focus on resilience, commitment, and grit. We believe in building from a strong foundation, one rooted in integrity, team‑first energy, and results that speak for themselves. By combining innovative strategies with hands‑on mentorship, we create opportunities for businesses to grow and for our team members to thrive.

At Alpha House Cincy, success isn’t optional—it’s the standard.