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Commercial Services Rep

Job in Cincinnati, Hamilton County, Ohio, 45202, USA
Listing for: Fifth Third Bank
Full Time position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, CRM System
Job Description & How to Apply Below
Position: Commercial Services Rep I
Fifth Third Bank -  - Responsibilities:
Handle Commercial customer interactions via phone and email in a professional manner;
Provide accurate information and educate customers about Commercial products and policies;
Serve as the main point of contact for Premier and Core client interactions and route requests to the CSC Implementations Specialists;
Enter or confirm customer information into the CRM and initiate proper request forms;
Adhere to departmental policies, maintain confidentiality, and aim for high-quality service while meeting performance goals
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