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Delinquency Solutions Advocate
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-07-25
Listing for:
Fifth Third Bank
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
Fifth Third Bank in Cincinnati, OH is seeking a Customer Solutions Advocate to engage with delinquent accounts and craft mutually beneficial payment solutions across consumer products, including credit cards and loans. Under supervision, you will document cases and work within risk guidelines to protect customers and the bank.
You will handle calls in a busy call center, mentor peers, and escalate complex cases while maintaining a positive customer experience.
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