Customer Success Manager: Adoption & Retention Lead
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-07-27
Listing for:
Vector Solutions
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Vector Solutions in Cincinnati, OH is seeking a Customer Success Manager to drive platform adoption and manage a growing book of business. You will be the primary contact for administrators, conduct business reviews, and coordinate onboarding for new and existing customers.
Responsibilities include retention efforts, proactive communication of updates, and collaboration with cross-functional teams to expand relationships.
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