More jobs:
Commercial Services Rep I
Job in
Cincinnati, Hamilton County, Ohio, 45202, USA
Listed on 2026-08-06
Listing for:
Fifth Third Bank
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Banking & Finance, Bank Customer Service
Job Description & How to Apply Below
Handle commercial customer interactions via phone and email with professionalism and courtesy;
Educate customers about banking products and services and provide clear information;
Serve as the main point of contact for Premier and Core clients;
Direct Treasury Management product/service requests to CSC Implementations Specialists;
Enter and confirm customer information in the CRM and initiate proper request forms;
Adhere to bank policies on confidentiality and risk, and follow call-center standards;
Identify process improvements to increase productivity and customer satisfaction;
Continuously learn and develop knowledge of bank products and services
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