Student Activities Specialist

Cincinnati State Technical and Community College invites applications for a full-time Student Activities Specialist (SAS) in Student Success & Development. The SAS assists the Sr. Director of Student Success & Development and contributes to enriching the quality of student life for Cincinnati State students. The SAS is responsible for organizing and promoting programs such as student clubs/organizations, events and social activities.

Includes working with students, staff, community members to create a fun and engaging experience. Additionally, the position helps in planning volunteerism opportunities and service learning for students. This position requires an individual that is professional, detail-oriented, methodical, and dependable with excellent customer service skills. The SSS will support an array of services and information related to student supportive services.

Monday thru Friday 9:00am to 5:00pm with evenings and Saturdays during campus events. Flexible scheduling during peak periods.

• Greet and provide quality customer service to all visitors and students to ensure a positive experience.
• Assist both in person and online students with college resources.
• Assist with campus wide events, programs and partnerships with community organizations on behalf of Student Activities.
• Utilize College Platforms (Colleague/Teams/Excel/Informer) to track and collect data of student activities events, walk-in traffic etc.
• Contribute to ongoing process improvement and refinement to ensure the optimal customer/student experience.
• Support and contribute to meeting Department and institutional student success goals and key performance indicators.
• Maintain the upkeep and policies of the Student Identification (Surge Card) systems for in person and on-line services.
• Assist in maintaining Student Activities websites, social media presence, office e-Forms updates, and other technology.
• Assist in promoting, and maintaining a professional work environment.
• Upholds school policies and regulations throughout all student activities.
• Responsible for maintaining Student Activities promotional materials.
• Responsible for maintaining up to date campus services/resources on behalf of students for both on and off campus.
• Other duties as assigned.
• Flexible working hours determined by campus events and activities.

• Associate’s degree from an accredited college in a relevant discipline.
• At least 2 years of relevant experience in higher education student services that demonstrate skills in student support services, student relations/customer relations.
• Experience and strong competencies in Microsoft Office suite of business software, including Word, Outlook, PowerPoint and Excel
• Ability to work assigned schedule which may include schedule variations during peak enrollment periods.

• One year of professional experience, ideally within a college student activities office.
• Demonstrated knowledge of issues pertaining to student event planning in higher education.
• Experience coordinating and prioritizing work and activities of self and others.
• Proficient in French or Spanish.

• Excellent communication and interpersonal skills; ability to handle complex situations with diplomacy.
• Excellent computer proficiency and experience collecting and analyzing data.
• Ability to communicate/interact effectively with a diverse professional, staff, community, and student population.
• Demonstrated sensitivity to students from diverse academic, socio-economic, cultural, and ethnic backgrounds and students with disabilities.
• Strong commitment for providing outstanding customer services.
• Initiative to work independently; a self-motivated team player with emphasis on excellent customer service for internal and external customers.
• Maintain a philosophy of integrity and confidentiality.
• Demonstrate commitment to continuous quality improvement.

Sr. Director of Student Success & Retention

$21.75, Pay Grade 18

Full-time

Non-Exempt

Cincinnati State provides employees with high quality and cost-effectivebenefitswith a variety of options:

• Medical Insurance (PPO-…