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Senior FNOL Customer Care Specialist (Hybrid

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Great American Insurance Group
Full Time position
Listed on 2026-08-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Senior FNOL Customer Care Specialist (Hybrid)

Great American Insurance Group is seeking a Sr. FNOL Customer Service Representative to join its Claims team in Cincinnati, OH.

The role offers a hybrid schedule (4 days in the office, 1 day remote) after training, handling First Notice of Loss via phone for multiple lines of business. Candidates should have 1-3 years in customer service, strong communication and PC skills, and the ability to thrive in a fast-paced setting.

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Position Requirements
10+ Years work experience
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